Job ID: 21220955
Job Category: Corporate
Location: Hamel, MN
Job Title: Business Systems Analyst
FLSA Status: Exempt
Department: Information Technology
Reports to: Manager, Business Analysts
GENERAL DESCRIPTION / PURPOSE:
The role of the Business Systems Analyst is to provide technical support for our enterprise systems.
ESSENTIAL JOB FUNCTIONS:
Functional and Technical Skills
- Daily system support and issue management of the ERP (IFS) and other enterprise systems working with team members and business users.
- Design and document technical system solutions, and challenges and advised business teams, and delve into expectations thus ensuring success for all parties.
- Develop configuration knowledge and technical skills to leverage configuration features to limit custom code.
- Utilize basic PL/SQL skills to perform system analysis to resolve simple to medium in complexity support issues.
- Develop and maintain IT documentation for implemented configurations and processes.
- Participate in ERP upgrades and implementations by coordinating testing and training with business users; configuring the system as required and performing regression testing.
- Record very detailed notes on processes and tasks to support testing and training documentation.
Customer Interaction/Management/Support
- Understand and assists the business to define and document business requirements and provide guidance in the most effective usage of technology solutions and standard business processes.
- Conduct end-user testing and training.
BEHAVIORAL COMPETENCIES:
- Action Oriented
- Values Based
- Courageous Decision Making
- Passion for Results
- Planning and Organizing
- Problem Solving
REQUIRED QUALIFICATIONS:
Education: Bachelor’s Degree in Management Information Systems (MIS), Business Administration, Computer Science (CSci) or related
Experience:
- 2+ years of business systems analyst or related experience
*6+ years or equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Experience:
- 1+ years of experience using PL/SQL or SQL
- 1+years of ERP Experience preferably IFS
- 1+years of Experience maintaining and configuring enterprise systems
Knowledge, Skills, and Abilities:
- Experience writing specifications, configuring applications, conducting training, creating documentation
- Strong communication abilities with good customer-facing skills. Communicates clearly and concisely
- Strong analytical and problem-solving skills to devise solutions to problems
- Understanding of RDBMS (Oracle) or other relational databases
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Office deskwork, requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Up to 10% or more travel including international
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
Revised October 2024
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Job ID: 21220955
Job Category: Corporate
Location: Hamel, MN
DESCRIPTION
Job Title: Business Systems Analyst
FLSA Status: Exempt
Department: Information Technology
Reports to: Manager, Business Analysts
GENERAL DESCRIPTION / PURPOSE:
The role of the Business Systems Analyst is to provide technical support for our enterprise systems.
ESSENTIAL JOB FUNCTIONS:
Functional and Technical Skills
- Daily system support and issue management of the ERP (IFS) and other enterprise systems working with team members and business users.
- Design and document technical system solutions, and challenges and advised business teams, and delve into expectations thus ensuring success for all parties.
- Develop configuration knowledge and technical skills to leverage configuration features to limit custom code.
- Utilize basic PL/SQL skills to perform system analysis to resolve simple to medium in complexity support issues.
- Develop and maintain IT documentation for implemented configurations and processes.
- Participate in ERP upgrades and implementations by coordinating testing and training with business users; configuring the system as required and performing regression testing.
- Record very detailed notes on processes and tasks to support testing and training documentation.
Customer Interaction/Management/Support
- Understand and assists the business to define and document business requirements and provide guidance in the most effective usage of technology solutions and standard business processes.
- Conduct end-user testing and training.
BEHAVIORAL COMPETENCIES:
- Action Oriented
- Values Based
- Courageous Decision Making
- Passion for Results
- Planning and Organizing
- Problem Solving
QUALIFICATIONS
REQUIRED QUALIFICATIONS:
Education: Bachelor’s Degree in Management Information Systems (MIS), Business Administration, Computer Science (CSci) or related
Experience:
- 2+ years of business systems analyst or related experience
*6+ years or equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Experience:
- 1+ years of experience using PL/SQL or SQL
- 1+years of ERP Experience preferably IFS
- 1+years of Experience maintaining and configuring enterprise systems
Knowledge, Skills, and Abilities:
- Experience writing specifications, configuring applications, conducting training, creating documentation
- Strong communication abilities with good customer-facing skills. Communicates clearly and concisely
- Strong analytical and problem-solving skills to devise solutions to problems
- Understanding of RDBMS (Oracle) or other relational databases
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Office deskwork, requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Up to 10% or more travel including international
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
Revised October 2024
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ABOUT
Based in Hamel, Minnesota, Loram Maintenance of Way, Inc. designs and builds some of the most sophisticated railway maintenance equipment in the world, delivering high quality products and services to our global customers. This is made possible by employees who are passionate about delivering advanced equipment, innovative solutions, and unrivaled customer service.
For more information about Loram go to:
Based in Georgetown, Texas, Loram Technologies, Inc. provides innovative solutions for the railroad industry. From our friction management application systems to our Aurora® track inspection systems, our products are technologically advanced, safer, more efficient, and more productive than traditional maintenance methods.
For more information about LTI go to:
http://www.loramtechnologies.com
Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
Loram is committed to protecting the identity and personal information of any potential employee. Loram applicants will only be contacted by Loram employees with an authentic Loram email address ending in @loram.com. We encourage you to verify the identity of any individual who claims to be a member of the Loram team by confirming the email address is @loram.com with no additional characters or letters. We will never request financial information or a financial commitment as part of the recruitment process. If you have a question about the authenticity of any communication claiming to be from Loram, please contact loramrecruiting@loram.com. Reports can be submitted online at www.loram.ethicspoint.com or by calling 1-844-635-4640.
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