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4948

Senior Technician – Remote US

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Senior Technician – Remote US

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Job ID: req4948
Job Category: Operations
Location: Hamel, MN, US

Job Title: Senior Technician

FLSA Status:  Non-Exempt

Department: Field Operations

Reports to: Manager, Power-Control Services

GENERAL DESCRIPTION / PURPOSE:

Provide direct, technical field support to the contract fleet, engineering, manufacturing and OEM customers. Troubleshoot, diagnose and repair complex systems in a cost-efficient manner. Conduct crew training on machine maintenance and repair tasks. Assist with new design implementation and testing and advise on performance and improvement ideas. 

ESSENTIAL JOB FUNCTIONS:

Communication

  • Demonstrate individual discretion in decision-making when advising customers on equipment maintenance, repair and warranty claim matters. Define criteria for the safe operation of equipment.
  • Contribute to building excellent company/customer working relationships.

Leadership

  • Lead up to 6 people to safely complete upgrade and overhaul projects involving electrical, electronic and fluid power tasks. Provide work direction to operators in conducting technical repairs.
  • Assist, train, and observe Field Technician performance for use in evaluations as related to job performance.
  • Schedule machine Technician visits using EAM work order system or by using a generated Technician list from machine managers.

Operational Excellence

  • Apply advanced knowledge of (Programmable Logic Controllers) and HMI (Human Machine Interface) software to troubleshoot equipment and software problems to ensure maximum productivity and safe operation of specialized railroad equipment. 
  • Troubleshoot, diagnose and repair problems with machine control systems that include device level networks. Demonstrated experience with one or more of the following disciplines: fluid power including pneumatic brake systems and hydraulic traction systems: 480 Volt AC, 3 phase power distribution: SCR drives and 600VDC tractions motors: AC traction systems: diesel mechanics, including networking of multiple diesel generator units: hardware and software repair of PLC and PC systems: non-contact laser optic measurement and digital video & audio systems.
  • Utilize technical knowledge to troubleshoot communication networks such as Ethernet TCP/IP, Modbus, and RSNetworx for DeviceNet to assist in reducing equipment downtime.
  • Responsible for diagnosing problems, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation including technical report writing.
  • Analyze electrical schematics, diagrams and drawings to service equipment and interpret system performance to identify, recommend, and implement design changes and modifications that reduce life-cycle costs, improve machine productivity, and/or enhance safety of personnel or the environment.
  • Design, develop, and deliver both classroom and on-the-job training for internal and external customers that incorporate electronic media presentations and hands-on simulations. Assist engineering and technical writing departments to develop and edit technical work instructions, including Lock Out Tag Out documents.
  • Has the ability and desire to approach technical education as a life-long process in to stay current in the field including Power and Control technology and maintain a high level of job performance.

REQUIRED QUALIFICATIONS:

Education: Associates Degree in Automation, Robotics, Fluid Power, Electronics or similar

Experience:

  • 3+ Years working experience troubleshoot electrical circuits and/or fluid power systems using schematics diagrams.
  • 2+ Years working experience troubleshooting PLC control systems including device level networks

*7+ years equivalent combination of education and experience in Automation, Robotics, Fluid Power, Electronics or similar. Experience in troubleshoot electrical circuits and/or fluid power systems using schematics diagrams. Experience troubleshooting PLC control systems including device level networks. Or 3+ years of Loram equipment experience.

Licenses/Certifications: Maintain Railroad Certifications

Knowledge, Skills and Abilities:

  • Strong working knowledge in troubleshooting and repair of machine control systems
  • Be familiar with communication networks such as Ethernet TCP/IP, Modbus, RSNetworx for ControlNet and RSNetworx for DeviceNet.
  • Strong computer and computer applications such as, Excel, Word and PowerPoint.
  • Ability to maintain a flexible travel calendar.

PREFERRED QUALIFICATIONS:

Education: Bachelor’s Degree in electrical or mechanical engineering

Experience:

  • 2+ Years with Rockwell Automation PLC’s, DeviceNet and RSNetworx.
  • 1+ Years of software programming with C#, HTML, Java Script or ladder logic.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office deskwork, requiring sitting, walking, using phone & computer
  • May lift up to 30 lbs. occasionally
  • 70% or more travel including international
  • Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization. 

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation. 

Starting pay for the position is between $81,276 – $81,276.

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law

Rev: November 2024

Apply
Return to Search Results
Job ID: req4948
Job Category: Operations
Location: Hamel, MN, US | Birmingham, AL, US | Searcy, AR, US | Fresno, CA, US | Denver, CO, US | Atlanta, GA, US | Boise, ID, US | Chicago, IL, US | Indianapolis, IN, US | Boone, IA, US | Topeka, KS, US | Frankfort, KY, US | Lafayette, LA, US | Jackson, MS, US | Jefferson City, MO, US | Helena, MT, US | Lincoln, NE, US | Reno, NV, US | Albuquerque, NM, US | Albany, NY, US | Raleigh, NC, US | Tulsa, OK, US | Eugene, OR, US | Harrisburg, PA, US | Columbia, SC, US | Nashville, TN, US | Austin, TX, US | Ogden, UT, US | Richmond, VA, US | Seattle, WA, US | Charleston, WV, US | Casper, WY, US

DESCRIPTION

Job Title: Senior Technician

FLSA Status:  Non-Exempt

Department: Field Operations

Reports to: Manager, Power-Control Services

GENERAL DESCRIPTION / PURPOSE:

Provide direct, technical field support to the contract fleet, engineering, manufacturing and OEM customers. Troubleshoot, diagnose and repair complex systems in a cost-efficient manner. Conduct crew training on machine maintenance and repair tasks. Assist with new design implementation and testing and advise on performance and improvement ideas. 

ESSENTIAL JOB FUNCTIONS:

Communication

  • Demonstrate individual discretion in decision-making when advising customers on equipment maintenance, repair and warranty claim matters. Define criteria for the safe operation of equipment.
  • Contribute to building excellent company/customer working relationships.

Leadership

  • Lead up to 6 people to safely complete upgrade and overhaul projects involving electrical, electronic and fluid power tasks. Provide work direction to operators in conducting technical repairs.
  • Assist, train, and observe Field Technician performance for use in evaluations as related to job performance.
  • Schedule machine Technician visits using EAM work order system or by using a generated Technician list from machine managers.

Operational Excellence

  • Apply advanced knowledge of (Programmable Logic Controllers) and HMI (Human Machine Interface) software to troubleshoot equipment and software problems to ensure maximum productivity and safe operation of specialized railroad equipment. 
  • Troubleshoot, diagnose and repair problems with machine control systems that include device level networks. Demonstrated experience with one or more of the following disciplines: fluid power including pneumatic brake systems and hydraulic traction systems: 480 Volt AC, 3 phase power distribution: SCR drives and 600VDC tractions motors: AC traction systems: diesel mechanics, including networking of multiple diesel generator units: hardware and software repair of PLC and PC systems: non-contact laser optic measurement and digital video & audio systems.
  • Utilize technical knowledge to troubleshoot communication networks such as Ethernet TCP/IP, Modbus, and RSNetworx for DeviceNet to assist in reducing equipment downtime.
  • Responsible for diagnosing problems, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation including technical report writing.
  • Analyze electrical schematics, diagrams and drawings to service equipment and interpret system performance to identify, recommend, and implement design changes and modifications that reduce life-cycle costs, improve machine productivity, and/or enhance safety of personnel or the environment.
  • Design, develop, and deliver both classroom and on-the-job training for internal and external customers that incorporate electronic media presentations and hands-on simulations. Assist engineering and technical writing departments to develop and edit technical work instructions, including Lock Out Tag Out documents.
  • Has the ability and desire to approach technical education as a life-long process in to stay current in the field including Power and Control technology and maintain a high level of job performance.

QUALIFICATIONS

REQUIRED QUALIFICATIONS:

Education: Associates Degree in Automation, Robotics, Fluid Power, Electronics or similar

Experience:

  • 3+ Years working experience troubleshoot electrical circuits and/or fluid power systems using schematics diagrams.
  • 2+ Years working experience troubleshooting PLC control systems including device level networks

*7+ years equivalent combination of education and experience in Automation, Robotics, Fluid Power, Electronics or similar. Experience in troubleshoot electrical circuits and/or fluid power systems using schematics diagrams. Experience troubleshooting PLC control systems including device level networks. Or 3+ years of Loram equipment experience.

Licenses/Certifications: Maintain Railroad Certifications

Knowledge, Skills and Abilities:

  • Strong working knowledge in troubleshooting and repair of machine control systems
  • Be familiar with communication networks such as Ethernet TCP/IP, Modbus, RSNetworx for ControlNet and RSNetworx for DeviceNet.
  • Strong computer and computer applications such as, Excel, Word and PowerPoint.
  • Ability to maintain a flexible travel calendar.

PREFERRED QUALIFICATIONS:

Education: Bachelor’s Degree in electrical or mechanical engineering

Experience:

  • 2+ Years with Rockwell Automation PLC’s, DeviceNet and RSNetworx.
  • 1+ Years of software programming with C#, HTML, Java Script or ladder logic.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office deskwork, requiring sitting, walking, using phone & computer
  • May lift up to 30 lbs. occasionally
  • 70% or more travel including international
  • Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization. 

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation. 

Starting pay for the position is between $81,276 – $81,276.

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law

Rev: November 2024

ABOUT

Loram Maintenance of Way, Inc. is a global leader in track maintenance technology, services, and solutions for the railway industry. For over 70 years, Loram has delivered industry-leading innovation through cutting-edge rail grinding, ballast maintenance, and inspection systems — ensuring safer, more reliable, and cost-effective rail operations for customers worldwide.

Headquartered in Hamel, Minnesota, Loram operates in multiple locations across North America and supports Class I, regional, and commuter railroads with a full suite of services. Loram is known for its strong engineering culture, commitment to safety, and dedication to improving the performance of rail infrastructure through advanced technology and field-proven expertise.

Join a company that moves the world — and builds the future of rail.

Job Title: Senior Technician

FLSA Status:  Non-Exempt

Department: Field Operations

Reports to: Manager, Power-Control Services

GENERAL DESCRIPTION / PURPOSE:

Provide direct, technical field support to the contract fleet, engineering, manufacturing and OEM customers. Troubleshoot, diagnose and repair complex systems in a cost-efficient manner. Conduct crew training on machine maintenance and repair tasks. Assist with new design implementation and testing and advise on performance and improvement ideas. 

ESSENTIAL JOB FUNCTIONS:

Communication

  • Demonstrate individual discretion in decision-making when advising customers on equipment maintenance, repair and warranty claim matters. Define criteria for the safe operation of equipment.
  • Contribute to building excellent company/customer working relationships.

Leadership

  • Lead up to 6 people to safely complete upgrade and overhaul projects involving electrical, electronic and fluid power tasks. Provide work direction to operators in conducting technical repairs.
  • Assist, train, and observe Field Technician performance for use in evaluations as related to job performance.
  • Schedule machine Technician visits using EAM work order system or by using a generated Technician list from machine managers.

Operational Excellence

  • Apply advanced knowledge of (Programmable Logic Controllers) and HMI (Human Machine Interface) software to troubleshoot equipment and software problems to ensure maximum productivity and safe operation of specialized railroad equipment. 
  • Troubleshoot, diagnose and repair problems with machine control systems that include device level networks. Demonstrated experience with one or more of the following disciplines: fluid power including pneumatic brake systems and hydraulic traction systems: 480 Volt AC, 3 phase power distribution: SCR drives and 600VDC tractions motors: AC traction systems: diesel mechanics, including networking of multiple diesel generator units: hardware and software repair of PLC and PC systems: non-contact laser optic measurement and digital video & audio systems.
  • Utilize technical knowledge to troubleshoot communication networks such as Ethernet TCP/IP, Modbus, and RSNetworx for DeviceNet to assist in reducing equipment downtime.
  • Responsible for diagnosing problems, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation including technical report writing.
  • Analyze electrical schematics, diagrams and drawings to service equipment and interpret system performance to identify, recommend, and implement design changes and modifications that reduce life-cycle costs, improve machine productivity, and/or enhance safety of personnel or the environment.
  • Design, develop, and deliver both classroom and on-the-job training for internal and external customers that incorporate electronic media presentations and hands-on simulations. Assist engineering and technical writing departments to develop and edit technical work instructions, including Lock Out Tag Out documents.
  • Has the ability and desire to approach technical education as a life-long process in to stay current in the field including Power and Control technology and maintain a high level of job performance.
Apply
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Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.

  • 3900 Arrowhead Drive
  • Hamel, MN 55340 USA
  • 1-800-328-1466

Loram is committed to protecting the identity and personal information of any potential employee. Loram applicants will only be contacted by Loram employees with an authentic Loram email address ending in @loram.com. We encourage you to verify the identity of any individual who claims to be a member of the Loram team by confirming the email address is @loram.com with no additional characters or letters. We will never request financial information or a financial commitment as part of the recruitment process. If you have a question about the authenticity of any communication claiming to be from Loram, please contact loramrecruiting@loram.com. Reports can be submitted online at www.loram.ethicspoint.com or by calling 1-844-635-4640.

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