Job ID: req4896
Job Category: Corporate
Location: Hamel, MN, US
Job Title: Manager HR Operations
FLSA Status: Exempt
Department: Human Resources
Reports to: Director Total Rewards
Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date.
GENERAL DESCRIPTION / PURPOSE:
The Manager, HR Operations will lead the HR Service Center as the first point of contact for employees, ensuring efficient and responsive HR support. This role is responsible for designing, implementing, and managing the Service Center to provide seamless HR assistance while also driving programs that enhance employee engagement, recognize achievements, and foster a positive organizational culture. Additionally, this individual will spearhead initiatives that celebrate employee contributions, milestones, and successes, while overseeing events that promote collaboration, morale, and team building across departments and business units.
ESSENTIAL JOB FUNCTIONS:
HR Service Center Leadership:
- Lead and manage the HR Service Center as the first point of contact for employees, ensuring timely and effective HR support.
- Develop and implement processes to enhance the efficiency and responsiveness of the Service Center.
- Oversee a team of HR representatives, providing guidance, training, and support to ensure high-quality service delivery.
- Handle and oversee administrative HR tasks, including managing employee records, processing HR transactions, assist with maintaining HR systems, and ensuring compliance with company policies and procedures.
- Monitor and analyze HR inquiries to identify trends, improve processes, and enhance the employee experience.
- Collaborate with HR Business Partners and leadership to develop knowledge resources, FAQs, and self-service tools for employees to enhance the employee experience.
- Stay informed on best practices and industry trends to continuously improve HR service delivery and engagement initiatives.
Employee Recognition Programs:
- Design, implement, and manage employee recognition programs that highlight achievements, milestones, and contributions.
- Oversee service awards, peer recognition initiatives, and performance-based recognition programs.
- Partner with leadership to align recognition programs with organizational goals and values.
- Track and assess the effectiveness of recognition initiatives and continuously optimize them.
Employee Events & Engagement:
- Plan and execute company-wide employee events that foster engagement, collaboration, and a positive workplace culture.
- Develop and manage a comprehensive calendar of employee events (e.g., company-wide meetings, team-building activities, holiday parties, recognition ceremonies).
- Source and manage external vendors (e.g., event planners, catering services, entertainment providers) to deliver high-quality events.
- Coordinate logistics, including venue selection, catering, entertainment, and communications for all internal employee and company events. Ensure all events align with the company’s values, mission, and branding guidelines.
- Work with internal stakeholders to ensure events align with business objectives and employee needs.
- Develop creative and inclusive engagement strategies to strengthen workplace morale.
- Analyze employee feedback and event participation metrics to refine programs and ensure effectiveness.
- Other duties and projects as assigned.
REQUIRED QUALIFICATIONS
Education BA/BS or equivalent in Human Resources or Business Administration
Experience
- 5+ years HR Service Center experience, including 3+ years in a leadership role
- 5+ years event management/employee recognition experience
- 3+ years supervisory experience
Knowledge, Skills, and Abilities
- Strong project management/organizational skills
- Effective leadership and collaboration; passionate about workplace culture and engagement
- Excellent interpersonal, verbal, and written communication skills across various audiences
- Budget management and cost control experience
- Creative thinking and strong problem-solving skills
- Ability to manage multiple projects/deadlines in a fast-paced environment
- Proficient in event management software/tools
- Proven ability to influence and engage at all levels
- High level of discretion, tact, diplomacy, and professionalism
- Able to work independently with minimal supervision
- Detail-oriented self-starter with critical thinking skills; can prioritize and work both independently and on a team
Preferred Qualifications, Licenses/Certifications
- HR certification (e.g. SHRM-CP, SHRM-SCP) and Event Planning
- Experience creating digital recognition or virtual engagement programs
- Experience in fast-paced environments
- Knowledge of or ability to learn railroads, transportation, heavy construction, or similar fields
WORKING CONDITIONS
The physical demands described here are representative of those required to perform this role. Reasonable accommodations may be made for individuals with disabilities.
- Office work: sitting, walking, using phone and computer
- May lift up to 25 lbs occasionally
- 5% or less travel
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
Starting pay: $101,100 – $126,450
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
#LI-HYBRID
#LI-KK1
Job ID: req4896
Job Category: Corporate
Location: Hamel, MN, US
DESCRIPTION
Job Title: Manager HR Operations
FLSA Status: Exempt
Department: Human Resources
Reports to: Director Total Rewards
Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date.
GENERAL DESCRIPTION / PURPOSE:
The Manager, HR Operations will lead the HR Service Center as the first point of contact for employees, ensuring efficient and responsive HR support. This role is responsible for designing, implementing, and managing the Service Center to provide seamless HR assistance while also driving programs that enhance employee engagement, recognize achievements, and foster a positive organizational culture. Additionally, this individual will spearhead initiatives that celebrate employee contributions, milestones, and successes, while overseeing events that promote collaboration, morale, and team building across departments and business units.
ESSENTIAL JOB FUNCTIONS:
HR Service Center Leadership:
- Lead and manage the HR Service Center as the first point of contact for employees, ensuring timely and effective HR support.
- Develop and implement processes to enhance the efficiency and responsiveness of the Service Center.
- Oversee a team of HR representatives, providing guidance, training, and support to ensure high-quality service delivery.
- Handle and oversee administrative HR tasks, including managing employee records, processing HR transactions, assist with maintaining HR systems, and ensuring compliance with company policies and procedures.
- Monitor and analyze HR inquiries to identify trends, improve processes, and enhance the employee experience.
- Collaborate with HR Business Partners and leadership to develop knowledge resources, FAQs, and self-service tools for employees to enhance the employee experience.
- Stay informed on best practices and industry trends to continuously improve HR service delivery and engagement initiatives.
Employee Recognition Programs:
- Design, implement, and manage employee recognition programs that highlight achievements, milestones, and contributions.
- Oversee service awards, peer recognition initiatives, and performance-based recognition programs.
- Partner with leadership to align recognition programs with organizational goals and values.
- Track and assess the effectiveness of recognition initiatives and continuously optimize them.
Employee Events & Engagement:
- Plan and execute company-wide employee events that foster engagement, collaboration, and a positive workplace culture.
- Develop and manage a comprehensive calendar of employee events (e.g., company-wide meetings, team-building activities, holiday parties, recognition ceremonies).
- Source and manage external vendors (e.g., event planners, catering services, entertainment providers) to deliver high-quality events.
- Coordinate logistics, including venue selection, catering, entertainment, and communications for all internal employee and company events. Ensure all events align with the company’s values, mission, and branding guidelines.
- Work with internal stakeholders to ensure events align with business objectives and employee needs.
- Develop creative and inclusive engagement strategies to strengthen workplace morale.
- Analyze employee feedback and event participation metrics to refine programs and ensure effectiveness.
- Other duties and projects as assigned.
QUALIFICATIONS
REQUIRED QUALIFICATIONS
Education BA/BS or equivalent in Human Resources or Business Administration
Experience
- 5+ years HR Service Center experience, including 3+ years in a leadership role
- 5+ years event management/employee recognition experience
- 3+ years supervisory experience
Knowledge, Skills, and Abilities
- Strong project management/organizational skills
- Effective leadership and collaboration; passionate about workplace culture and engagement
- Excellent interpersonal, verbal, and written communication skills across various audiences
- Budget management and cost control experience
- Creative thinking and strong problem-solving skills
- Ability to manage multiple projects/deadlines in a fast-paced environment
- Proficient in event management software/tools
- Proven ability to influence and engage at all levels
- High level of discretion, tact, diplomacy, and professionalism
- Able to work independently with minimal supervision
- Detail-oriented self-starter with critical thinking skills; can prioritize and work both independently and on a team
Preferred Qualifications, Licenses/Certifications
- HR certification (e.g. SHRM-CP, SHRM-SCP) and Event Planning
- Experience creating digital recognition or virtual engagement programs
- Experience in fast-paced environments
- Knowledge of or ability to learn railroads, transportation, heavy construction, or similar fields
WORKING CONDITIONS
The physical demands described here are representative of those required to perform this role. Reasonable accommodations may be made for individuals with disabilities.
- Office work: sitting, walking, using phone and computer
- May lift up to 25 lbs occasionally
- 5% or less travel
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
Starting pay: $101,100 – $126,450
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
#LI-HYBRID
#LI-KK1
ABOUT
Based in Hamel, Minnesota, Loram Maintenance of Way, Inc. designs and builds some of the most sophisticated railway maintenance equipment in the world, delivering high quality products and services to our global customers. This is made possible by employees who are passionate about delivering advanced equipment, innovative solutions, and unrivaled customer service.
For more information about Loram go to:
Based in Georgetown, Texas, Loram Technologies, Inc. provides innovative solutions for the railroad industry. From our friction management application systems to our Aurora® track inspection systems, our products are technologically advanced, safer, more efficient, and more productive than traditional maintenance methods.
For more information about LTI go to:
http://www.loramtechnologies.com
Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Job Title: Manager HR Operations
FLSA Status: Exempt
Department: Human Resources
Reports to: Director Total Rewards
Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date.
GENERAL DESCRIPTION / PURPOSE:
The Manager, HR Operations will lead the HR Service Center as the first point of contact for employees, ensuring efficient and responsive HR support. This role is responsible for designing, implementing, and managing the Service Center to provide seamless HR assistance while also driving programs that enhance employee engagement, recognize achievements, and foster a positive organizational culture. Additionally, this individual will spearhead initiatives that celebrate employee contributions, milestones, and successes, while overseeing events that promote collaboration, morale, and team building across departments and business units.
ESSENTIAL JOB FUNCTIONS:
HR Service Center Leadership:
- Lead and manage the HR Service Center as the first point of contact for employees, ensuring timely and effective HR support.
- Develop and implement processes to enhance the efficiency and responsiveness of the Service Center.
- Oversee a team of HR representatives, providing guidance, training, and support to ensure high-quality service delivery.
- Handle and oversee administrative HR tasks, including managing employee records, processing HR transactions, assist with maintaining HR systems, and ensuring compliance with company policies and procedures.
- Monitor and analyze HR inquiries to identify trends, improve processes, and enhance the employee experience.
- Collaborate with HR Business Partners and leadership to develop knowledge resources, FAQs, and self-service tools for employees to enhance the employee experience.
- Stay informed on best practices and industry trends to continuously improve HR service delivery and engagement initiatives.
Employee Recognition Programs:
- Design, implement, and manage employee recognition programs that highlight achievements, milestones, and contributions.
- Oversee service awards, peer recognition initiatives, and performance-based recognition programs.
- Partner with leadership to align recognition programs with organizational goals and values.
- Track and assess the effectiveness of recognition initiatives and continuously optimize them.
Employee Events & Engagement:
- Plan and execute company-wide employee events that foster engagement, collaboration, and a positive workplace culture.
- Develop and manage a comprehensive calendar of employee events (e.g., company-wide meetings, team-building activities, holiday parties, recognition ceremonies).
- Source and manage external vendors (e.g., event planners, catering services, entertainment providers) to deliver high-quality events.
- Coordinate logistics, including venue selection, catering, entertainment, and communications for all internal employee and company events. Ensure all events align with the company’s values, mission, and branding guidelines.
- Work with internal stakeholders to ensure events align with business objectives and employee needs.
- Develop creative and inclusive engagement strategies to strengthen workplace morale.
- Analyze employee feedback and event participation metrics to refine programs and ensure effectiveness.
- Other duties and projects as assigned.
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Find out more about Hamel, MN
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
Loram is committed to protecting the identity and personal information of any potential employee. Loram applicants will only be contacted by Loram employees with an authentic Loram email address ending in @loram.com. We encourage you to verify the identity of any individual who claims to be a member of the Loram team by confirming the email address is @loram.com with no additional characters or letters. We will never request financial information or a financial commitment as part of the recruitment process. If you have a question about the authenticity of any communication claiming to be from Loram, please contact loramrecruiting@loram.com. Reports can be submitted online at www.loram.ethicspoint.com or by calling 1-844-635-4640.
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