Job ID: req4885
Job Category: Corporate
Location: Hamel, MN, US
Job Title: Manager, Technical Communications
FLSA Status: Exempt
Department: Engineering
Reports to: Director, Product Support
Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 work days annually to work home! The initial amount of days is prorated for the first year based on start date.
GENERAL DESCRIPTION / PURPOSE:
The Technical Communications Manager is responsible for organizing, developing, and leading all aspects of their engineering discipline. This position focuses on the structuring and operation of the group to ensure they function as an efficient and cohesive unit; the conceptualizing and day-to-day management of simultaneous projects; delivering quality content to agreed specifications within time and budget constraints while also working to create more efficient and innovative processes.
ESSENTIAL JOB FUNCTIONS:
Leadership and Talent Development
- Lead, manage, and supervise internal and external Technical Communications resources.
- Create and implement technical and personal development plans for personnel.
Operational Excellence
- Develop and ensure standardization and best practices for Technical Communications content creation, storage, and delivery.
- Ensure the group achieves objectives and project completion within specified budget and time frame.
- Partner with engineering, safety, and marketing teams to plan and deliver product documentation on-time and on-budget.
- Promote environment of continuous improvement of processes and documentation to continuously improve throughput, content creation efficiencies, and product quality.
REQUIRED QUALIFICATIONS:
Education: BS in Scientific Technical Communication or related area
Experience: 8+ years’ experience leading technical communication teams or department including budget and personnel performance management. Experience with desktop publishing and illustration software including Adobe products (FrameMaker, Illustrator, Acrobat).
Licenses/Certifications: Obtain and maintain railroad safety training and credentials
Knowledge, Skills and Abilities:
- Working knowledge of business software including MS Office suite.
- Collaborate with others to clarify requirements and develop solutions.
PREFERRED QUALIFICATIONS:
Licenses/Certification: Six Sigma Green or Black Belt
Knowledge, Skills and Abilities:
- Familiar with Component Content Management Systems, preferably DITA/XML.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office deskwork, requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Up to 5% travel, including international
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
Starting pay for the position is between $97,040.00 – $121,300.00.
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
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#LI-HYBRID
REV January 2022
Job ID: req4885
Job Category: Corporate
Location: Hamel, MN, US
DESCRIPTION
Job Title: Manager, Technical Communications
FLSA Status: Exempt
Department: Engineering
Reports to: Director, Product Support
Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 work days annually to work home! The initial amount of days is prorated for the first year based on start date.
GENERAL DESCRIPTION / PURPOSE:
The Technical Communications Manager is responsible for organizing, developing, and leading all aspects of their engineering discipline. This position focuses on the structuring and operation of the group to ensure they function as an efficient and cohesive unit; the conceptualizing and day-to-day management of simultaneous projects; delivering quality content to agreed specifications within time and budget constraints while also working to create more efficient and innovative processes.
ESSENTIAL JOB FUNCTIONS:
Leadership and Talent Development
- Lead, manage, and supervise internal and external Technical Communications resources.
- Create and implement technical and personal development plans for personnel.
Operational Excellence
- Develop and ensure standardization and best practices for Technical Communications content creation, storage, and delivery.
- Ensure the group achieves objectives and project completion within specified budget and time frame.
- Partner with engineering, safety, and marketing teams to plan and deliver product documentation on-time and on-budget.
- Promote environment of continuous improvement of processes and documentation to continuously improve throughput, content creation efficiencies, and product quality.
QUALIFICATIONS
REQUIRED QUALIFICATIONS:
Education: BS in Scientific Technical Communication or related area
Experience: 8+ years’ experience leading technical communication teams or department including budget and personnel performance management. Experience with desktop publishing and illustration software including Adobe products (FrameMaker, Illustrator, Acrobat).
Licenses/Certifications: Obtain and maintain railroad safety training and credentials
Knowledge, Skills and Abilities:
- Working knowledge of business software including MS Office suite.
- Collaborate with others to clarify requirements and develop solutions.
PREFERRED QUALIFICATIONS:
Licenses/Certification: Six Sigma Green or Black Belt
Knowledge, Skills and Abilities:
- Familiar with Component Content Management Systems, preferably DITA/XML.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office deskwork, requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Up to 5% travel, including international
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
Starting pay for the position is between $97,040.00 – $121,300.00.
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
#LI-AB1
#LI-HYBRID
REV January 2022
ABOUT
Based in Hamel, Minnesota, Loram Maintenance of Way, Inc. designs and builds some of the most sophisticated railway maintenance equipment in the world, delivering high quality products and services to our global customers. This is made possible by employees who are passionate about delivering advanced equipment, innovative solutions, and unrivaled customer service.
For more information about Loram go to:
Based in Georgetown, Texas, Loram Technologies, Inc. provides innovative solutions for the railroad industry. From our friction management application systems to our Aurora® track inspection systems, our products are technologically advanced, safer, more efficient, and more productive than traditional maintenance methods.
For more information about LTI go to:
http://www.loramtechnologies.com
Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Job Title: Manager, Technical Communications
FLSA Status: Exempt
Department: Engineering
Reports to: Director, Product Support
Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 work days annually to work home! The initial amount of days is prorated for the first year based on start date.
GENERAL DESCRIPTION / PURPOSE:
The Technical Communications Manager is responsible for organizing, developing, and leading all aspects of their engineering discipline. This position focuses on the structuring and operation of the group to ensure they function as an efficient and cohesive unit; the conceptualizing and day-to-day management of simultaneous projects; delivering quality content to agreed specifications within time and budget constraints while also working to create more efficient and innovative processes.
ESSENTIAL JOB FUNCTIONS:
Leadership and Talent Development
- Lead, manage, and supervise internal and external Technical Communications resources.
- Create and implement technical and personal development plans for personnel.
Operational Excellence
- Develop and ensure standardization and best practices for Technical Communications content creation, storage, and delivery.
- Ensure the group achieves objectives and project completion within specified budget and time frame.
- Partner with engineering, safety, and marketing teams to plan and deliver product documentation on-time and on-budget.
- Promote environment of continuous improvement of processes and documentation to continuously improve throughput, content creation efficiencies, and product quality.
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About the area
Find out more about Hamel, MN
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
Loram is committed to protecting the identity and personal information of any potential employee. Loram applicants will only be contacted by Loram employees with an authentic Loram email address ending in @loram.com. We encourage you to verify the identity of any individual who claims to be a member of the Loram team by confirming the email address is @loram.com with no additional characters or letters. We will never request financial information or a financial commitment as part of the recruitment process. If you have a question about the authenticity of any communication claiming to be from Loram, please contact loramrecruiting@loram.com. Reports can be submitted online at www.loram.ethicspoint.com or by calling 1-844-635-4640.
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