Job ID: req4849
Job Category: Corporate
Location: Hamel, MN, US
Job Title: Receptionist
FLSA Status: Non-Exempt
Department: Office Services
Reports to: Manager, Facilities
GENERAL DESCRIPTION / PURPOSE:
This position represents the company to outside vendors and internal and external customers. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate personnel, mail distribution, greeting and directing internal and external customers, and maintaining security protocol for the facilities main entrance.
ESSENTIAL JOB FUNCTIONS:
- Answers telephones and directs callers to the appropriate individual
- Welcomes and directs visitors by greeting them in person or on the telephone. Answering or referring inquiries of visitors
- Maintains employee and department directories and updates on a quarterly basis
- Maintains security by following procedures; monitoring Visitor Registration Process, Visitor Sign-in, maintain security awareness and notify the correct personnel when issues arise
- Assists with small projects in other departments when approved by Facilities Manager
- Process Shipping Requests, Daily Mail, and package notifications
- Receives, sorts and forwards incoming and interoffice mail
- Responsible for assisting in processing facilities department invoices and requisition requests
REQUIRED QUALIFICATIONS:
Education: High School Diploma/Equivalent
Experience: 1+ year of related customer service experience and/or training in a highly demanding customer service environment. 1+ year of Receptionist/Administrative Assistant experience.
Knowledge, Skills and Abilities:
- Strong organizational skills
- Excellent verbal and written communication skills
- Ability to work independently on assigned tasks as well as accept direction on given assignments
- Punctual and dependable
- Knowledge of MS Office (Word, Excel, Outlook)
- Good interpersonal skills
- Capable of handling difficult situations
*Or equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Education: Associates Degree
Experience: 2+ years Receptionist/Administrative Assistant experience
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office deskwork, requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization. Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
Starting pay for the position is between $15.92 to $19.90 per hour
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
#LI-AB1
#LI-ONSITE
Rev 4.2025
Job ID: req4849
Job Category: Corporate
Location: Hamel, MN, US
DESCRIPTION
Job Title: Receptionist
FLSA Status: Non-Exempt
Department: Office Services
Reports to: Manager, Facilities
GENERAL DESCRIPTION / PURPOSE:
This position represents the company to outside vendors and internal and external customers. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate personnel, mail distribution, greeting and directing internal and external customers, and maintaining security protocol for the facilities main entrance.
ESSENTIAL JOB FUNCTIONS:
- Answers telephones and directs callers to the appropriate individual
- Welcomes and directs visitors by greeting them in person or on the telephone. Answering or referring inquiries of visitors
- Maintains employee and department directories and updates on a quarterly basis
- Maintains security by following procedures; monitoring Visitor Registration Process, Visitor Sign-in, maintain security awareness and notify the correct personnel when issues arise
- Assists with small projects in other departments when approved by Facilities Manager
- Process Shipping Requests, Daily Mail, and package notifications
- Receives, sorts and forwards incoming and interoffice mail
- Responsible for assisting in processing facilities department invoices and requisition requests
QUALIFICATIONS
REQUIRED QUALIFICATIONS:
Education: High School Diploma/Equivalent
Experience: 1+ year of related customer service experience and/or training in a highly demanding customer service environment. 1+ year of Receptionist/Administrative Assistant experience.
Knowledge, Skills and Abilities:
- Strong organizational skills
- Excellent verbal and written communication skills
- Ability to work independently on assigned tasks as well as accept direction on given assignments
- Punctual and dependable
- Knowledge of MS Office (Word, Excel, Outlook)
- Good interpersonal skills
- Capable of handling difficult situations
*Or equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Education: Associates Degree
Experience: 2+ years Receptionist/Administrative Assistant experience
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office deskwork, requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization. Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
Starting pay for the position is between $15.92 to $19.90 per hour
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
#LI-AB1
#LI-ONSITE
Rev 4.2025
ABOUT
Based in Hamel, Minnesota, Loram Maintenance of Way, Inc. designs and builds some of the most sophisticated railway maintenance equipment in the world, delivering high quality products and services to our global customers. This is made possible by employees who are passionate about delivering advanced equipment, innovative solutions, and unrivaled customer service.
For more information about Loram go to:
Based in Georgetown, Texas, Loram Technologies, Inc. provides innovative solutions for the railroad industry. From our friction management application systems to our Aurora® track inspection systems, our products are technologically advanced, safer, more efficient, and more productive than traditional maintenance methods.
For more information about LTI go to:
http://www.loramtechnologies.com
Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Job Title: Receptionist
FLSA Status: Non-Exempt
Department: Office Services
Reports to: Manager, Facilities
GENERAL DESCRIPTION / PURPOSE:
This position represents the company to outside vendors and internal and external customers. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate personnel, mail distribution, greeting and directing internal and external customers, and maintaining security protocol for the facilities main entrance.
ESSENTIAL JOB FUNCTIONS:
- Answers telephones and directs callers to the appropriate individual
- Welcomes and directs visitors by greeting them in person or on the telephone. Answering or referring inquiries of visitors
- Maintains employee and department directories and updates on a quarterly basis
- Maintains security by following procedures; monitoring Visitor Registration Process, Visitor Sign-in, maintain security awareness and notify the correct personnel when issues arise
- Assists with small projects in other departments when approved by Facilities Manager
- Process Shipping Requests, Daily Mail, and package notifications
- Receives, sorts and forwards incoming and interoffice mail
- Responsible for assisting in processing facilities department invoices and requisition requests
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About the area
Find out more about Hamel, MN
Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
Loram is committed to protecting the identity and personal information of any potential employee. Loram applicants will only be contacted by Loram employees with an authentic Loram email address ending in @loram.com. We encourage you to verify the identity of any individual who claims to be a member of the Loram team by confirming the email address is @loram.com with no additional characters or letters. We will never request financial information or a financial commitment as part of the recruitment process. If you have a question about the authenticity of any communication claiming to be from Loram, please contact loramrecruiting@loram.com. Reports can be submitted online at www.loram.ethicspoint.com or by calling 1-844-635-4640.
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