ID da Vaga: REF116T
Categoria da Vaga: Operations
Localização: Georgetown, TX, US | Minneapolis, MN, US | Rochester, MN, US | Duluth, MN, US | Saint Cloud, MN, US | Moorhead, MN, US | Thief River Falls, MN, US | Grand Rapids, MN, US | Mankato, MN, US | Marshall, MN, US | Janesville, WI, US | Eau Claire, WI, US | Menomonie, WI, US | La Crosse, WI, US | Tomah, WI, US | Spooner, WI, US
This post is also available in: Inglês
Descrição
Job Title: Service Technician-CDL
FLSA Status: Non-Exempt
Department: Loram Technologies
Reports to: Assistant Manager, Field Services LTI
GENERAL DESCRIPTION / PURPOSE:
The Service Technician -CDL position is responsible for providing customer service and maintenance functions to Loram customers within a specific region. Maintaining unit uptime to customer expectations is critical to customer satisfaction, railroad fuel economy, and railroad’s wheel/rail life.
ESSENTIAL JOB FUNCTIONS:
Customer Focus
- Build customer and supplier relations for improved products and services.
- Work with Sales Department to ensure customer expectations are met.
Functional/Technical Skills
- Service top of rail and gauge face lubricator units to specified guidelines.
- Perform lubrication service program for railroad customers.
- Uses logic and methods to solve problems to find effective solutions.
- Understand and adhere to general railroad and Loram operating rules.
Managing and Measuring Work
- Manage inventory held on maintenance vehicle through company processes.
- Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives.
- Able to work independently.
Written Communication
- Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
- Proactive problem resolution
BEHAVIORAL COMPETENCIES:
1. Communication
2. Building Customer Loyalty
3. Decision Making
4. Customer Focus
5. Planning and Organizing
6. Work Standards
This post is also available in: Inglês
Qualificações
REQUIRED QUALIFICATIONS:
Experience: High School Diploma/ Equivalent
Licenses/Certifications: Maintain railroad safety training and certifications
Ability to obtain a CDL.
PREFERRED QUALIFICATIONS:
Education: Associate degree in Electrical or Mechanical
Experience: 1+ years of Field service experience with customer facing role
2+ years working in a railroad environment, Field service, and Basic computer skills
PREEMPLOYMENT REQUIREMENTS:
- This position requires successful completion of a pre-employment physical examination and role-specific assessments. Components may include DOT Physical Exam, Regulated (DOT) DS/BAT, Human Performance Evaluation (HPE), and Audiogram.
- Position requires successful completion of an eVerifile/eRailSafe background check as required by Loram’s railroad customers. Ongoing eligibility is subject to compliance with eRailSafe standards.
- Must possess and maintain a valid driver’s license. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram’s Driving Policy.
- Successfully pass a pre-employment drug and alcohol test.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 100% travel, using any method of transportation. Adequate transportation to and from
- Ability to lift and/or move up to 50 pounds.
- Ability to apply high levels of cognitive, analytical, retention and reasoning.
- Excellent communication skills used within any social context.
- Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
- Can see up close, distances, colors and has use of peripheral vision and depth perception.
- Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $47,200-$66,000
This post is also available in: Inglês
Sobre
Loram Maintenance of Way, Inc. é líder global em tecnologia, serviços e soluções para manutenção de trilhos na indústria ferroviária. Há mais de 70 anos, a Loram entrega inovação de ponta por meio de sistemas avançados de esmerilhamento de trilhos, manutenção de lastro e inspeção — garantindo operações ferroviárias mais seguras, confiáveis e econômicas para clientes em todo o mundo.
Com sede em Hamel, Minnesota, a Loram atua em diversos locais na América do Norte e atende ferrovias de Classe I, regionais e de transporte urbano com um portfólio completo de serviços. A Loram é reconhecida por sua forte cultura de engenharia, compromisso com a segurança e dedicação em melhorar o desempenho da infraestrutura ferroviária por meio de tecnologia avançada e expertise comprovada em campo.
Junte-se a uma empresa que movimenta o mundo — e constrói o futuro dos trilhos.
Descrição
Job Title: Service Technician-CDL
FLSA Status: Non-Exempt
Department: Loram Technologies
Reports to: Assistant Manager, Field Services LTI
GENERAL DESCRIPTION / PURPOSE:
The Service Technician -CDL position is responsible for providing customer service and maintenance functions to Loram customers within a specific region. Maintaining unit uptime to customer expectations is critical to customer satisfaction, railroad fuel economy, and railroad’s wheel/rail life.
ESSENTIAL JOB FUNCTIONS:
Customer Focus
- Build customer and supplier relations for improved products and services.
- Work with Sales Department to ensure customer expectations are met.
Functional/Technical Skills
- Service top of rail and gauge face lubricator units to specified guidelines.
- Perform lubrication service program for railroad customers.
- Uses logic and methods to solve problems to find effective solutions.
- Understand and adhere to general railroad and Loram operating rules.
Managing and Measuring Work
- Manage inventory held on maintenance vehicle through company processes.
- Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives.
- Able to work independently.
Written Communication
- Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
- Proactive problem resolution
BEHAVIORAL COMPETENCIES:
1. Communication
2. Building Customer Loyalty
3. Decision Making
4. Customer Focus
5. Planning and Organizing
6. Work Standards
This post is also available in: Inglês
Qualificações
REQUIRED QUALIFICATIONS:
Experience: High School Diploma/ Equivalent
Licenses/Certifications: Maintain railroad safety training and certifications
Ability to obtain a CDL.
PREFERRED QUALIFICATIONS:
Education: Associate degree in Electrical or Mechanical
Experience: 1+ years of Field service experience with customer facing role
2+ years working in a railroad environment, Field service, and Basic computer skills
PREEMPLOYMENT REQUIREMENTS:
- This position requires successful completion of a pre-employment physical examination and role-specific assessments. Components may include DOT Physical Exam, Regulated (DOT) DS/BAT, Human Performance Evaluation (HPE), and Audiogram.
- Position requires successful completion of an eVerifile/eRailSafe background check as required by Loram’s railroad customers. Ongoing eligibility is subject to compliance with eRailSafe standards.
- Must possess and maintain a valid driver’s license. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram’s Driving Policy.
- Successfully pass a pre-employment drug and alcohol test.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 100% travel, using any method of transportation. Adequate transportation to and from
- Ability to lift and/or move up to 50 pounds.
- Ability to apply high levels of cognitive, analytical, retention and reasoning.
- Excellent communication skills used within any social context.
- Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
- Can see up close, distances, colors and has use of peripheral vision and depth perception.
- Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $47,200-$66,000
This post is also available in: Inglês
Sobre
Loram Maintenance of Way, Inc. é líder global em tecnologia, serviços e soluções para manutenção de trilhos na indústria ferroviária. Há mais de 70 anos, a Loram entrega inovação de ponta por meio de sistemas avançados de esmerilhamento de trilhos, manutenção de lastro e inspeção — garantindo operações ferroviárias mais seguras, confiáveis e econômicas para clientes em todo o mundo.Com sede em Hamel, Minnesota, a Loram atua em diversos locais na América do Norte e atende ferrovias de Classe I, regionais e de transporte urbano com um portfólio completo de serviços. A Loram é reconhecida por sua forte cultura de engenharia, compromisso com a segurança e dedicação em melhorar o desempenho da infraestrutura ferroviária por meio de tecnologia avançada e expertise comprovada em campo.
Junte-se a uma empresa que movimenta o mundo — e constrói o futuro dos trilhos.
Descrição
Job Title: Service Technician-CDL
FLSA Status: Non-Exempt
Department: Loram Technologies
Reports to: Assistant Manager, Field Services LTI
GENERAL DESCRIPTION / PURPOSE:
The Service Technician -CDL position is responsible for providing customer service and maintenance functions to Loram customers within a specific region. Maintaining unit uptime to customer expectations is critical to customer satisfaction, railroad fuel economy, and railroad’s wheel/rail life.
ESSENTIAL JOB FUNCTIONS:
Customer Focus
- Build customer and supplier relations for improved products and services.
- Work with Sales Department to ensure customer expectations are met.
Functional/Technical Skills
- Service top of rail and gauge face lubricator units to specified guidelines.
- Perform lubrication service program for railroad customers.
- Uses logic and methods to solve problems to find effective solutions.
- Understand and adhere to general railroad and Loram operating rules.
Managing and Measuring Work
- Manage inventory held on maintenance vehicle through company processes.
- Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives.
- Able to work independently.
Written Communication
- Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
- Proactive problem resolution
BEHAVIORAL COMPETENCIES:
1. Communication
2. Building Customer Loyalty
3. Decision Making
4. Customer Focus
5. Planning and Organizing
6. Work Standards
This post is also available in: Inglês
Qualificações
REQUIRED QUALIFICATIONS:
Experience: High School Diploma/ Equivalent
Licenses/Certifications: Maintain railroad safety training and certifications
Ability to obtain a CDL.
PREFERRED QUALIFICATIONS:
Education: Associate degree in Electrical or Mechanical
Experience: 1+ years of Field service experience with customer facing role
2+ years working in a railroad environment, Field service, and Basic computer skills
PREEMPLOYMENT REQUIREMENTS:
- This position requires successful completion of a pre-employment physical examination and role-specific assessments. Components may include DOT Physical Exam, Regulated (DOT) DS/BAT, Human Performance Evaluation (HPE), and Audiogram.
- Position requires successful completion of an eVerifile/eRailSafe background check as required by Loram’s railroad customers. Ongoing eligibility is subject to compliance with eRailSafe standards.
- Must possess and maintain a valid driver’s license. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram’s Driving Policy.
- Successfully pass a pre-employment drug and alcohol test.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 100% travel, using any method of transportation. Adequate transportation to and from
- Ability to lift and/or move up to 50 pounds.
- Ability to apply high levels of cognitive, analytical, retention and reasoning.
- Excellent communication skills used within any social context.
- Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
- Can see up close, distances, colors and has use of peripheral vision and depth perception.
- Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $47,200-$66,000
This post is also available in: Inglês
Sobre
Loram Maintenance of Way, Inc. é líder global em tecnologia, serviços e soluções para manutenção de trilhos na indústria ferroviária. Há mais de 70 anos, a Loram entrega inovação de ponta por meio de sistemas avançados de esmerilhamento de trilhos, manutenção de lastro e inspeção — garantindo operações ferroviárias mais seguras, confiáveis e econômicas para clientes em todo o mundo.Com sede em Hamel, Minnesota, a Loram atua em diversos locais na América do Norte e atende ferrovias de Classe I, regionais e de transporte urbano com um portfólio completo de serviços. A Loram é reconhecida por sua forte cultura de engenharia, compromisso com a segurança e dedicação em melhorar o desempenho da infraestrutura ferroviária por meio de tecnologia avançada e expertise comprovada em campo.
Junte-se a uma empresa que movimenta o mundo — e constrói o futuro dos trilhos.
This post is also available in: Inglês
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This post is also available in: Inglês
This post is also available in: Inglês
A Loram é um empregador que oferece igualdade de oportunidades e tomará todas as decisões relacionadas ao emprego sem considerar raça, cor, religião, crença, sexo, orientação sexual, identidade de gênero, origem nacional, idade, deficiência, estado civil, situação familiar, situação em relação à assistência pública, participação ou atividade em comissão local, status de veterano protegido ou qualquer outro status protegido pela legislação aplicável
A Loram está comprometida em proteger a identidade e as informações pessoais de qualquer potencial colaborador. Os candidatos à Loram serão contatados apenas por funcionários da Loram utilizando um endereço de e-mail autêntico da Loram, terminando em @loram.com. Incentivamos você a verificar a identidade de qualquer pessoa que afirme fazer parte da equipe Loram, confirmando que o endereço de e-mail é @loram.com, sem caracteres ou letras adicionais. Nunca solicitaremos informações financeiras ou qualquer tipo de compromisso financeiro como parte do processo de recrutamento. Se você tiver dúvidas sobre a autenticidade de qualquer comunicação que alegue ser da Loram, entre em contato pelo e-mail loramrecruiting@loram.com. Relatos podem ser enviados online em www.loram.ethicspoint.com ou pelo telefone 1-844-635-4640.
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