ID da Vaga: REF28K
Categoria da Vaga: Operations
Localização: Hamel, MN, US
This post is also available in: Inglês
Descrição
Title: Manager, Loram Metro Services
FLSA Status: Exempt
Department: Digital Service Delivery – Rail
Reports to: Chief Engineer, Rail Quality
GENERAL DESCRIPTION / PURPOSE:
The Manager, Loram Metro Services is a global position responsible for advancing Loram’s reputation as an intellectual authority in transit maintenance applications and strategy and delivering its global consultancy in railroad digital asset management services. Success in this role results in strategic, intimate customer relationships with new and existing transit customers, globally, a long-term service revenue backlog and a differentiated full-service offering that wins in the market.
ESSENTIAL JOB FUNCTIONS:
Delivery of Loram Metro Services
- Lead specialized consulting in rail, ties and ballast to collect and analyze transit maintenance data and create reports to deliver insights and recommendations on optimal maintenance strategies by using Loram specialized software tools
- Ensure documentation of customer problems, priorities, alternatives, and value/value proposition to share with Product, Engineering, and Marketing to continuously improve digital tools and service delivery
- Stay abreast of technical developments and standards in the transit and passenger industries by reviewing technical publications, articles, and abstracts and participating in industry meetings and events
Business Development and Customer Intimacy
- Execute Loram’s digital customer intimacy strategy for global transit customers, including providing project planning and scoping with customer and sales resources through proposal and contract stage
- Works closely with marketing and sales teams on integrated messaging, content, industry conferences, sales enablement, and thought leadership in transit space
- Identify, develop, & maintain relationships with champions at key transit railroads and influence broader market trends in the digital products space in the transit and passenger industries
- Partner with global sales teams to support the expansion of Loram’s transit offerings by leveraging customer data insights and digital tools to keep customers current with an evolving industry
Inter-Department Coordination and Leadership
- Oversee quality
- assurance team and processes of transit field service execution to validate maintenance effectiveness and refine specifications for future improvement globally
- Coordinate with Loram Engineering and Product teams and outside partners to hold team members accountable for their work tasks, and maintain culture of innovation, strategic thinking, operational excellence, open collaboration and inclusively ensure productive and positive employee experience for all Loram employees
- Effectively communicate complex technical information, both verbally and in writing, to various team members
This post is also available in: Inglês
Qualificações
REQUIRED QUALIFICATIONS:
Education Bachelor’s Degree in Engineering or a related field.
Experience: 5+ years of experience working with technical data analysis and customer engagement,
Licenses/Certifications: Maintain Railroad Certifications and safety training
PREFERRED QUALIFICATIONS:
Education: Master’s Degree or Advanced Technical Degree preferred
Experience: 5+ years prior experience in supervisor/leadership role
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office deskwork requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Up to 50% of travel including international, up to 75% travel if remote.
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $81,300-$121,800
This post is also available in: Inglês
Sobre
Loram Maintenance of Way, Inc. é líder global em tecnologia, serviços e soluções para manutenção de trilhos na indústria ferroviária. Há mais de 70 anos, a Loram entrega inovação de ponta por meio de sistemas avançados de esmerilhamento de trilhos, manutenção de lastro e inspeção — garantindo operações ferroviárias mais seguras, confiáveis e econômicas para clientes em todo o mundo.
Com sede em Hamel, Minnesota, a Loram atua em diversos locais na América do Norte e atende ferrovias de Classe I, regionais e de transporte urbano com um portfólio completo de serviços. A Loram é reconhecida por sua forte cultura de engenharia, compromisso com a segurança e dedicação em melhorar o desempenho da infraestrutura ferroviária por meio de tecnologia avançada e expertise comprovada em campo.
Junte-se a uma empresa que movimenta o mundo — e constrói o futuro dos trilhos.
Descrição
Title: Manager, Loram Metro Services
FLSA Status: Exempt
Department: Digital Service Delivery – Rail
Reports to: Chief Engineer, Rail Quality
GENERAL DESCRIPTION / PURPOSE:
The Manager, Loram Metro Services is a global position responsible for advancing Loram’s reputation as an intellectual authority in transit maintenance applications and strategy and delivering its global consultancy in railroad digital asset management services. Success in this role results in strategic, intimate customer relationships with new and existing transit customers, globally, a long-term service revenue backlog and a differentiated full-service offering that wins in the market.
ESSENTIAL JOB FUNCTIONS:
Delivery of Loram Metro Services
- Lead specialized consulting in rail, ties and ballast to collect and analyze transit maintenance data and create reports to deliver insights and recommendations on optimal maintenance strategies by using Loram specialized software tools
- Ensure documentation of customer problems, priorities, alternatives, and value/value proposition to share with Product, Engineering, and Marketing to continuously improve digital tools and service delivery
- Stay abreast of technical developments and standards in the transit and passenger industries by reviewing technical publications, articles, and abstracts and participating in industry meetings and events
Business Development and Customer Intimacy
- Execute Loram’s digital customer intimacy strategy for global transit customers, including providing project planning and scoping with customer and sales resources through proposal and contract stage
- Works closely with marketing and sales teams on integrated messaging, content, industry conferences, sales enablement, and thought leadership in transit space
- Identify, develop, & maintain relationships with champions at key transit railroads and influence broader market trends in the digital products space in the transit and passenger industries
- Partner with global sales teams to support the expansion of Loram’s transit offerings by leveraging customer data insights and digital tools to keep customers current with an evolving industry
Inter-Department Coordination and Leadership
- Oversee quality
- assurance team and processes of transit field service execution to validate maintenance effectiveness and refine specifications for future improvement globally
- Coordinate with Loram Engineering and Product teams and outside partners to hold team members accountable for their work tasks, and maintain culture of innovation, strategic thinking, operational excellence, open collaboration and inclusively ensure productive and positive employee experience for all Loram employees
- Effectively communicate complex technical information, both verbally and in writing, to various team members
This post is also available in: Inglês
Qualificações
REQUIRED QUALIFICATIONS:
Education Bachelor’s Degree in Engineering or a related field.
Experience: 5+ years of experience working with technical data analysis and customer engagement,
Licenses/Certifications: Maintain Railroad Certifications and safety training
PREFERRED QUALIFICATIONS:
Education: Master’s Degree or Advanced Technical Degree preferred
Experience: 5+ years prior experience in supervisor/leadership role
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office deskwork requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Up to 50% of travel including international, up to 75% travel if remote.
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $81,300-$121,800
This post is also available in: Inglês
Sobre
Loram Maintenance of Way, Inc. é líder global em tecnologia, serviços e soluções para manutenção de trilhos na indústria ferroviária. Há mais de 70 anos, a Loram entrega inovação de ponta por meio de sistemas avançados de esmerilhamento de trilhos, manutenção de lastro e inspeção — garantindo operações ferroviárias mais seguras, confiáveis e econômicas para clientes em todo o mundo.Com sede em Hamel, Minnesota, a Loram atua em diversos locais na América do Norte e atende ferrovias de Classe I, regionais e de transporte urbano com um portfólio completo de serviços. A Loram é reconhecida por sua forte cultura de engenharia, compromisso com a segurança e dedicação em melhorar o desempenho da infraestrutura ferroviária por meio de tecnologia avançada e expertise comprovada em campo.
Junte-se a uma empresa que movimenta o mundo — e constrói o futuro dos trilhos.
Descrição
Title: Manager, Loram Metro Services
FLSA Status: Exempt
Department: Digital Service Delivery – Rail
Reports to: Chief Engineer, Rail Quality
GENERAL DESCRIPTION / PURPOSE:
The Manager, Loram Metro Services is a global position responsible for advancing Loram’s reputation as an intellectual authority in transit maintenance applications and strategy and delivering its global consultancy in railroad digital asset management services. Success in this role results in strategic, intimate customer relationships with new and existing transit customers, globally, a long-term service revenue backlog and a differentiated full-service offering that wins in the market.
ESSENTIAL JOB FUNCTIONS:
Delivery of Loram Metro Services
- Lead specialized consulting in rail, ties and ballast to collect and analyze transit maintenance data and create reports to deliver insights and recommendations on optimal maintenance strategies by using Loram specialized software tools
- Ensure documentation of customer problems, priorities, alternatives, and value/value proposition to share with Product, Engineering, and Marketing to continuously improve digital tools and service delivery
- Stay abreast of technical developments and standards in the transit and passenger industries by reviewing technical publications, articles, and abstracts and participating in industry meetings and events
Business Development and Customer Intimacy
- Execute Loram’s digital customer intimacy strategy for global transit customers, including providing project planning and scoping with customer and sales resources through proposal and contract stage
- Works closely with marketing and sales teams on integrated messaging, content, industry conferences, sales enablement, and thought leadership in transit space
- Identify, develop, & maintain relationships with champions at key transit railroads and influence broader market trends in the digital products space in the transit and passenger industries
- Partner with global sales teams to support the expansion of Loram’s transit offerings by leveraging customer data insights and digital tools to keep customers current with an evolving industry
Inter-Department Coordination and Leadership
- Oversee quality
- assurance team and processes of transit field service execution to validate maintenance effectiveness and refine specifications for future improvement globally
- Coordinate with Loram Engineering and Product teams and outside partners to hold team members accountable for their work tasks, and maintain culture of innovation, strategic thinking, operational excellence, open collaboration and inclusively ensure productive and positive employee experience for all Loram employees
- Effectively communicate complex technical information, both verbally and in writing, to various team members
This post is also available in: Inglês
Qualificações
REQUIRED QUALIFICATIONS:
Education Bachelor’s Degree in Engineering or a related field.
Experience: 5+ years of experience working with technical data analysis and customer engagement,
Licenses/Certifications: Maintain Railroad Certifications and safety training
PREFERRED QUALIFICATIONS:
Education: Master’s Degree or Advanced Technical Degree preferred
Experience: 5+ years prior experience in supervisor/leadership role
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office deskwork requiring sitting, walking, using phone & computer
- May lift up to 30 lbs. occasionally
- Up to 50% of travel including international, up to 75% travel if remote.
- Can tolerate variable and sometimes challenging conditions during visits or inspections of company equipment in a railroad environment.
Equal Opportunity Employer:
Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace. We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws.
Benefits:
Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.
Compensation:
Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.
The pay range for this position is between $81,300-$121,800
This post is also available in: Inglês
Sobre
Loram Maintenance of Way, Inc. é líder global em tecnologia, serviços e soluções para manutenção de trilhos na indústria ferroviária. Há mais de 70 anos, a Loram entrega inovação de ponta por meio de sistemas avançados de esmerilhamento de trilhos, manutenção de lastro e inspeção — garantindo operações ferroviárias mais seguras, confiáveis e econômicas para clientes em todo o mundo.Com sede em Hamel, Minnesota, a Loram atua em diversos locais na América do Norte e atende ferrovias de Classe I, regionais e de transporte urbano com um portfólio completo de serviços. A Loram é reconhecida por sua forte cultura de engenharia, compromisso com a segurança e dedicação em melhorar o desempenho da infraestrutura ferroviária por meio de tecnologia avançada e expertise comprovada em campo.
Junte-se a uma empresa que movimenta o mundo — e constrói o futuro dos trilhos.
This post is also available in: Inglês
Participe da nossa comunidade de talentos
Seja o primeiro a saber sobre as vagas que são ideais para você. Defina seus critérios e inscreva-se agora em nossa Comunidade de Talentos e nos Alertas de Vagas.
SOBRE A REGIÃO
Saiba mais sobre Hamel, MN
This post is also available in: Inglês
This post is also available in: Inglês
A Loram é um empregador que oferece igualdade de oportunidades e tomará todas as decisões relacionadas ao emprego sem considerar raça, cor, religião, crença, sexo, orientação sexual, identidade de gênero, origem nacional, idade, deficiência, estado civil, situação familiar, situação em relação à assistência pública, participação ou atividade em comissão local, status de veterano protegido ou qualquer outro status protegido pela legislação aplicável
A Loram está comprometida em proteger a identidade e as informações pessoais de qualquer potencial colaborador. Os candidatos à Loram serão contatados apenas por funcionários da Loram utilizando um endereço de e-mail autêntico da Loram, terminando em @loram.com. Incentivamos você a verificar a identidade de qualquer pessoa que afirme fazer parte da equipe Loram, confirmando que o endereço de e-mail é @loram.com, sem caracteres ou letras adicionais. Nunca solicitaremos informações financeiras ou qualquer tipo de compromisso financeiro como parte do processo de recrutamento. Se você tiver dúvidas sobre a autenticidade de qualquer comunicação que alegue ser da Loram, entre em contato pelo e-mail loramrecruiting@loram.com. Relatos podem ser enviados online em www.loram.ethicspoint.com ou pelo telefone 1-844-635-4640.
- © 2024 Loram Maintenance of Way, Todos os direitos reservados.
- Termos de Uso
- Política de Privacidade